Manage appointments

The Appointment page shows all your appointments. You can create appointments, change them, mark them as completed and start consultations from here.

View appointments#

You can filter appointments by date, pet or pet owner, visit purpose and status (Pending or Completed).

Show them as a list, or by day, week or month.

Create an appointment#

Use an appointment for any reason, such as a vaccination or an illness.

1. Select Create new appointment.
2. Enter the date, time and visit type.
3. Choose how to tell the owner:
   • Turn the appointment message and reminder on or off.
   • Choose WhatsApp, Email or both.
   • To send no messages or reminders, turn messaging off.
4. Select Done. The owner receives the messages you chose.

Manage a pending appointment#

For an appointment with the status Pending, the Actions column lets you:

• Edit: Change the date and time to reschedule it. You can also start the consultation or mark it as completed from here.

  

• Mark as completed: Select the tick icon, then confirm.

  

• Start consultation: Open a new visit for the pet. The doctor records the diagnosis and submits the visit. See Start a consultation.

  

• Delete: Remove the appointment.

Book again from a completed appointment#

For an appointment with the status Completed, you can schedule a new appointment:

1. Change the date and time.
2. Schedule the new appointment. The messaging options open.
3. Select Submit. The owner receives the appointment notification.